联系方式
咨询订购:
400-716-2828
客户服务:
400-716-7878
020-62761868
工作时间:
08:00-21:00
国定节假日相同
客服信箱:
service@moonbasa.com
广告合作:
ad@moonbasa.com
商务合作:
bd@moonbasa.com
网店代理:
wd@moonbasa.com
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 网店代理申请说明
海外订购英文
Countries and Regions   中文

We support overseas delivery. You can find your country here:

Countries Delivery fee(RMB) Shopping for more than 2000 yuan/package volume is less than 10 kg in weight Delivery time
French 300 freight free 10-15 working days
America 200 freight free 10-15 working days
New Zealand 200 freight free 10-15 working days
Canada 200 freight free 10-15 working days
Singapore 200 freight free 10-15 working days
England 300 freight free 10-15 working days
Australia 200 freight free 10-15 working days
Japan 200 freight free 10-15 working days
Thailand 200 freight free 10-15 working days
Cambodia 200 freight free 10-15 working days
Malaysia 200 freight free 10-15 working days
Russia 500 300 10-15 working days
Belorussia 500 300 10-15 working days
Ukraine 500 300 10-15 working days
Sweden 300 100 10-15 working days
Denmark 300 100 10-15 working days
Viet Nam 200 freight free 10-15 working days

 


About MBS Products
You can order all branches of Moonbasa.
Product contains essential oil, lotions, jelly & aqueous cosmetic could not be delivered. Please do not choose these kinds of products in your order. If your order contains these products, we will contact you during the preparation.
 
Warm Tip: Overseas orders send from Guangzhou. OOS order needs 3-5 business days to allocate and transfer.

 

All the orders from overseas (including Hong kong、Macao and Taiwan) and overseas agencies, will not to participate in any activities about the cosmetic gift on Moonbasa website.

 

Placing Orders Online
When you submit the products, please make sure your address first, if you want to add a new address, please choose “国外地址(overseas address)” , then fill in the correct address & zip code.
 
Payment Methods
Hong Kong, Macao, Taiwan & overseas orders can pay online.
You can pay by your domestic bank account or credit card. Or you can pay by Paypal. Paypal is a safe payment method: payment does not require you to use your credit card online (you can transfer directly from your bank account).
 
After-sale service
As to overseas orders (including Hong Kong, Macao and Taiwan), we do not provide products exchange or return. Please make sure to confirm everything before you place an order. If you find any product with any quality problems, please send email to english@moonbasa.com / service@moonbasa.com together with effective photos (the total message size less than 1M), we will verify it for you.
 
Taxes and Duties:
For the customs tax is generated by random sampling, and charged by the customs, please check the relevant customs tax policy in your country before purchasing an order. In special cases, you may need to pay import duties on certain goods.
For assistant on any of this, you may kindly contact our customer service at english@moonbasa.com/ service@moonbasa.com. We promise to do our best for you.
 

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